This page outlines our specific practices around privacy and data processing on this website. As an ethically-driven company, privacy matters to us, and this policy is designed to be open and precise about data collection and processing, and to help direct you if you have any questions about how your data is used.
We are Zest Eco Limited, and you can contact us at hello@zest.uk.com or 0333 577 6760.
We collect data when you complete an enquiry form on our website. The information collected includes:
This website collects personal data to power our site analytics, including:
This information may also include details about your use of this website, including:
We use first-party cookies through Google Analytics, and third-party cookies through Google advertising cookies. We use the Google Signals feature of Google Analytics 4 to collect aggregated and anonymised insights on our website traffic data, understand website users’ cross-device behaviours and personalise Google Ads for signed-in Google users who have consented to this. Users can access and/ or delete this data via the My Activity page on Google.
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
We are open about the cookies we use to improve your experience of using this website. You can read our cookie policy here.
The service and business related purposes for which we process personal information include:
We process your personal information on the following legal basis:
We do not share your personal data with third parties, unless it is needed to provide services or conduct your business operations.
We store and process personal data within our IT infrastructure.
Our approach to data security and the technologies and procedures we use to protect personal information include those:
We keep your personal data for a minimum of 7 years in order to provide ongoing services to you.
We respect the right of data subjects to access and control their personal data. These include:
You can get in touch if you have questions or concerns about our privacy practices, your personal information, or if you wish to file a complaint:
Bond House, The Bourse, Boar Lane, Leeds LS1 5EN
Email: hello@zest.uk.com
Call: 0333 577 6760.
ICO Registration Number - ZB185544
Document Version Date – 10/08/2026
Zest Eco Ltd ("we",”our”,”us”) is committed to safeguarding the privacy of our website visitors, App users and service users. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
This policy sets out how we, as data controller, collect and use your personal information, why we use it, with whom we share it, the rights to which you may be entitled and your choices about our use of your personal information, that may arise from you buying and using our products and services.
You can specify whether you would like to receive direct marketing communication from us and can withdraw your consent and unsubscribe by contacting us on the details provided within this policy.
Please do not supply any other person’s data to us unless we prompt you to do so.
We currently collect and process the following information when you use our Website or App, or get in touch with us about our services. We only collect data that is required for its intended purposes:
We may share this information with any member of our group of companies (this means our subsidiaries and our holding company).
We may disclose personal data, on a “need to know” basis to:
Please note that on the termination of any relationship between you and us, personal data relating to you may be retained by or, as the case may be, transferred to one or more of the groups of companies listed above, their successors and assigns if necessary for us to comply with contractual, legal or financial obligations.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest
Your information is securely stored and processed in the UK. We may however use sub-processors that process personal data outside of the UK, for example where we use website, App or contact centre analytics tool, which are located in the EEA or the USA. Any transfer to the USA will be done under the EU-US Privacy Shield or using other safeguards that have been approved by the relevant regulatory body.
Copies of the standard data protection clauses adopted by the EC, may be found at the URL: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en
You acknowledge that personal data you provide to us for publication through our website, app, social media channels or services may be available via the internet around the world. We cannot prevent the use (or misuse) of this personal data by others.
Personal data will not be kept by us for longer than is absolutely necessary to meet the purposes stated. However, we will need to retain your personal data where such retention is necessary for compliance with a legal obligation, or in order to protect the vital interests of you or any other person.
We are committed to keeping your personal information safe, through physical, technical and administrative measures to prevent unauthorised access or use of your information, and we ensure that we comply with our own internal security policies.
We also require that our suppliers protect such information from unauthorised access use and disclosure.
The Zest website and Zest app use cookies and similar technologies, which are small software files that download temporarily to a device when a visitor accesses a website or web app.
Specifically, we use Google advertising and analytics tools to help us measure traffic and usage trends, and to share offers with individuals who may be interested in our services.
Google’s ability to use and share information collected by Google Analytics and Firebase is restricted by the Google Analytics Terms of Service, the https://firebase.google.com/support/privacy and the Google Privacy Policy. You may also learn more about how Google collects and processes data specifically in connection with Google Analytics. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on.
If you would like to control the cookies we use, you can use your browser to enable, disable, or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help,” “Tools,” or “Edit” settings).
However, please be aware that if you set your browser to disable cookies, you may not be able to access secure areas of our website and other parts of the website may also not work properly.
Many browser manufacturers provide helpful information about cookie management, including, but not limited to:
Safari (Desktop) or Safari (Mobile)
If you use a different browser, please refer to your browser’s documentation. You can also find out more about how to change your browser cookie settings at www.allaboutcookies.org.
Under data protection law, you have rights including: your right of access, your right to rectification, your right to erasure, your right to restriction of processing (in certain circumstances), your right to object to processing (in certain circumstances) and your right to data portability (in certain circumstances). If you wish to exercise any of these rights, please contact us using the details given below
If you have agreed, we and/or selected third parties may use your personal data to provide you with details about offers, promotions, products or services which we believe may be of interest to you. This may include other members of the Zest Group based companies offering related services. If you change your mind about this at any time, please let us know by getting in touch with us by emailing hello@zest.uk.com
For enquiries relating to personal data please contact
Head of Privacy & Data Protection
Zest Eco Ltd
Bond House, 4th Floor
The Bourse
Boar Lane
Leeds
LS1 5EN
We may update this policy from time to time by publishing a new version on our website. The last publication date will be referenced at the beginning of the Privacy Policy. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of material changes to the policy by email.